Store Leadership Position

4 days ago


Bellevue Washington, United States FP Movement Full time
Job Description

Job Title: Store Leadership Position

Job Summary:

The Store Manager will lead and drive sales by taking an Omni-channel approach to the retail experience. Their goal is to deliver an environment that is engaging and inspiring to the customer while shaping a strong store culture founded on fitness, wellness, and happiness.

Key Responsibilities:
  • Brand Experience: Leads the FP Movement team as a brand ambassador that embodies company values. Partners with the leadership team on the creation of an engaging in-store experience that appeals to the FP Movement customer through community connection, visual presentation, and lifestyle.
  • Advocacy and Training: Advocates for technology usage and trains the team to transact in the moment to deliver a seamless Omni-channel retail experience. Ensures merchandising and display presentations create a compelling atmosphere.
  • Customer Connection: Cultivates an environment of genuine customer connection and encourages the team to build lasting relationships through personalized service, product recommendations, and connecting with the customer on shared interests of wellness and fitness.
  • Event Planning: Collaborates with the store team and Home Office on building fitness connections and consistent event programming that is reflective of the interests of the local customer. Oversees and contributes to the planning and execution of inspiring events to drive engagement.
  • Leadership and Team Management: Continuously talent plans to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths. Facilitates thoughtful onboarding for all new hires to drive a strong brand, customer, and store connection.
  • Decision-Making and Adaptability: Participates as the manager-on-duty by driving engagement in each zone through communication, adaptability, and fostering a collaborative selling environment. Exhibits strong decision-making and multi-tasking capabilities.
  • Employee Development: Prioritizes employee development to ensure team expertise on product fit, fabrication, and function to inform and inspire the customer. Provides employees with timely and specific feedback to create a culture of action and accountability.
  • Visual and Business Operations: Oversees and contributes to upholding daily operating procedures. Responsible for staff scheduling and payroll management.
  • Visual Priorities: Collaborates with key partners to lead timely and effective execution of visual priorities for the store. Interprets Home Office visual direction to impact store's structure, display, merchandising, and outfitting.
  • Business Analysis: Utilizes Company tools to analyze business opportunities within product placement, outfitting, and stock levels. Takes initiative to network with local community to have a pulse on fitness and wellness trends for event ideas to drive community connection and sales.
  • Compliance and Safety: Adheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store.
  • Communication and Relationships: Leads with an inclusive and people-first philosophy. Engages employees at all levels to encourage open dialogue, reinforce follow-through, and ensure that the store team is heard and supported.
  • Culture Development: Fosters a culture of communication and teamwork to ensure a balance between customer service, operational tasks, and visual needs. Stays current and responds to interoffice communication while ensuring important company information reaches all levels of the team.
  • Goal Setting and Feedback: Embraces a culture of development and goal setting by protecting time with direct reports. Proactive in setting goals and delivering feedback for team's personal growth.
  • Global Insight: Provides global insight related to the customer experience regarding product, presentation, and events and provides feedback to the District Manager. Participates within company and district forums through sharing store-specific scenarios and ideas.
Requirements:
  • 2+ years store leadership experience
  • Passion for FP Movement and/or connection to the local fitness community
  • Proven record of hiring and developing great talent
  • Strong understanding of merchant process and ways it impacts the business
  • Experience in coaching and conflict resolution
  • Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays


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