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Facility Operations Manager

2 months ago


New York, New York, United States BRC Full time
About BRC

BRC is a leading provider of comprehensive services to homeless individuals in New York City. With a strong commitment to innovation and excellence, BRC has established itself as a trusted partner in the community.

Job Summary

The Facility Director will oversee the day-to-day operations of BRC's facilities, ensuring that all buildings are well-maintained and meet the highest standards of safety and quality. This role requires a strong leader who can manage a team of facility managers, coordinators, and maintenance staff, as well as outside contractors.

Key Responsibilities
  • Property Maintenance
    • Ensure that all building maintenance and repairs are completed promptly and to a high standard.
    • Supervise facility managers, coordinators, and maintenance staff to ensure that all tasks are completed efficiently and effectively.
    • Manage internal and external work order processes to ensure that all facilities are maintained according to BRC standards.
  • Preventative Maintenance
    • Develop and implement a preventative maintenance calendar for all assigned sites.
    • Oversee all preventative maintenance scheduling and work to ensure that all tasks are completed on time.
    • Monitor and inspect premises for fire, security, and safety issues, and schedule all necessary testing and inspections.
  • Project Management and Administration
    • Provide regular updates to the Vice President of Facilities Support Services and Program leadership on repair and maintenance activities.
    • Serve as the BRC point of contact for landlords and contractors, and escalate concerns to the Vice President of Facilities Support Services as needed.
    • Review facilities-related purchase orders to ensure that all necessary approvals have been obtained.
  • People Management
    • Provide support and professional development opportunities for all staff assigned to this role.
    • Mentor and coach staff as needed, and assist in hiring and training new staff members.
Requirements
  • Education
    • Bachelor's degree or equivalent experience.
  • Experience
    • 7-10 years of experience in building maintenance, with a minimum of 5 years in a supervisory role.
    • Knowledge of building systems, including HVAC, plumbing, carpentry, electrical repairs, drywall repairs, and painting.
    • Experience in real estate or facilities management is highly desirable.
  • Skills
    • Strong analytical and computer skills, with proficiency in MS Excel.
    • Effective communication and team-building skills.
    • Ability to work outdoors in all weather conditions, as necessary.
Benefits

BRC offers a comprehensive benefits package, including health insurance, paid time off, and a 403(b) pension plan. We also offer tuition assistance and training opportunities for career development.