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Chief Human Resources Officer

2 months ago

Baltimore, Maryland, United States Tuerk House Full time
Position Overview

Role Summary:

The Senior Director of Human Resources will act as a pivotal "Strategic Partner" within the organization, delivering leadership, oversight, and direction for all HR functions, services, and policies. This role will serve as a trusted advisor to the executive leadership, particularly the Chief Operating Officer. Key responsibilities encompass talent acquisition, performance management, employee relations, benefits administration, compensation strategies, HR information systems, compliance, and training initiatives.

Key Responsibilities:

  • Design, implement, and manage HR programs and policies to ensure the Tuerk House Employee Handbook is consistently updated.
  • Establish, assess, and adjust departmental objectives and goals for Tuerk House.
  • Oversee recruitment processes, including talent acquisition, onboarding, performance evaluation, and retention strategies.
  • Formulate strategies aimed at attracting, retaining, and developing a high-caliber workforce.
  • Lead the HR team to maintain an effective organizational structure and appropriate staffing levels. Collaborate with and guide team members.
  • Administer and evaluate benefit programs, negotiating annual plans to achieve cost-effective solutions while ensuring competitive coverage.
  • Advise and support managers in enhancing their effectiveness in employee supervision and coaching, including disciplinary actions when necessary.
  • Conduct annual assessments of employee engagement and satisfaction, implementing changes to enhance organizational performance.
  • Ensure compliance with all legal and regulatory requirements, including state and federal employment laws.
  • Keep the executive management team informed of legal matters affecting human resources and guide management in fostering positive employee relations.
  • Act as a strategic business partner to the COO and other key leaders.
  • Regularly analyze workforce metrics and trends to inform operational effectiveness and staffing needs.
  • Oversee the selection, development, and deployment of HR personnel to meet organizational objectives effectively.
  • Lead initiatives to evaluate current talent and identify gaps to support organizational growth.
  • Establish programs to measure and enhance employee engagement.
  • Stay updated on industry trends and HR best practices.
  • Utilize performance-based compensation principles to ensure effective staff selection, development, evaluation, and reward systems.
  • Encourage innovative ideas and approaches to modernize the HR Department.
  • Implement efficient and cost-effective technological solutions to enhance departmental effectiveness.
  • Ensure robust controls are in place to maintain the integrity of the HR department and the organization.
  • Collaborate with management to align performance appraisals with Tuerk House's mission and strategic objectives.
  • Identify annual departmental goals and set priorities while anticipating potential challenges or opportunities.

Qualifications:

A minimum of five to seven years of HR generalist or management experience, preferably in healthcare or a related field. An Associate's degree or HR certification is preferred, but extensive HR experience may be considered in lieu of formal education. PHR/SPHR certification is highly desirable.

Skills and Competencies:

Comprehensive knowledge of HR policies, practices, and systems. Ability to support the COO and leadership team effectively. Proven experience in cross-departmental collaboration. Strong influence and credibility-building skills. Demonstrated ability to create and implement effective policies and procedures. Excellent project management capabilities. A proactive and positive management style, with a focus on employee engagement.

Exceptional customer service and organizational skills. Ability to manage multiple tasks and maintain a strategic perspective. Strong analytical and problem-solving abilities. Familiarity with technology and its application in improving processes and efficiency. Proven change management skills, with the ability to identify potential human capital risks and develop mitigation strategies.

Physical Requirements:

Ability to communicate effectively with employees and the public through various means. Proficiency in using office equipment, including computers and calculators. Capability to perform physical tasks such as lifting, carrying, and moving light to medium objects, as well as performing repetitive motions.

Work Environment:

This position is primarily office-based.