IT Infrastructure Manager

2 weeks ago

New York, New York, United States Summit Staffing Partners Full time
Job Summary

Summit Staffing Partners is seeking a highly skilled IT Infrastructure Manager to oversee the day-to-day performance and reliability of technology systems and equipment across multiple locations. The ideal candidate will have 2-5 years of experience managing IT systems, be proficient in MacOS, iOS, and network management, and have strong organizational, communication, and multitasking skills.

Key Responsibilities
  • Manage the performance and reliability of technology systems and equipment across multiple locations.
  • Provide swift resolution of critical IT issues, including connectivity problems, hardware failures, and software malfunctions.
  • Deliver technical support for core platforms such as point-of-sale systems, cloud-based tools, and other essential software used in daily operations.
  • Lead the deployment and integration of new technology solutions, coordinating with vendors to ensure smooth implementations.
  • Oversee IT onboarding for new employees and assist with the setup of new locations, ensuring proper functionality of all tech assets.
  • Manage and monitor technology budgets, including procurement of hardware and allocation of IT resources.
  • Work alongside an IT Support Specialist to handle technical queries from staff across multiple locations.
  • Support the setup and upkeep of audiovisual systems when needed, ensuring their reliability for operational use.
  • Participate in the launch of new sites, which may require on-site presence for several weeks, including travel to locations outside the immediate area.
Requirements
  • 2-5 years of experience managing IT systems across multiple locations.
  • Skilled in troubleshooting various technology platforms, including point-of-sale systems.
  • Proficient in MacOS, iOS, and network management (e.g., Ubiquiti).
  • Familiar with customer support tools and quick to adapt to new tech solutions.
  • Strong abilities in hardware setup, maintenance, and problem-solving.
  • Excellent organizational, communication, and multitasking skills in fast-paced environments.
  • Flexible availability for on-call support, including evenings and weekends.
  • Ability to lift and handle equipment up to 50 lbs.

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