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Clinical Application Analyst

1 month ago

Beachwood, Ohio, United States University Hospitals Full time
Job Title: Clinical Application Analyst About the Role: We are seeking a highly skilled Clinical Application Analyst to join our team at University Hospitals. As a key member of our IT department, you will play a critical role in supporting the configuration and implementation of our enterprise applications, ensuring seamless integration with clinical workflows and improving operational efficiencies. Key Responsibilities: * Perform needs assessment, software design, implementation, support, and reporting to enhance patient safety and operational efficiency * Independently facilitate design of clinical workflow in conjunction with clinicians, focusing on improved efficiencies and quality initiatives * Coordinate and participate in unit and integrated testing activities to ensure design objectives are met * Participate in change management activities to support successful system deployments and enhancements * Lead components of development of end-user training materials and participate in training efforts * Assist other team members in ensuring good documentation standards * Lead escalation of issues with appropriate internal resources * Identify and analyze moderately complex issues with vendor assistance and bring problem tickets to resolution * Develop policies and procedures in collaboration with clinicians, other system analyst team members, and IT Clinical team manager * Independently manage components of application upgrades and troubleshooting efforts * Support and troubleshoot Hospital Information Systems interfaces for inbound/outbound and billing orders * Create reports, dashboards, and other analytical tools to support customer base * Create and maintain appropriate system documentation * Work with other clinical and application analysts to ensure system integrations * Utilize and maintain appropriate change control procedures and standards * Provide direction to junior team members * Perform call rotation duties as required Additional Responsibilities: * Perform other duties as assigned * Comply with all policies and standards * For specific duties and responsibilities, refer to documentation provided by the department during orientation * Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients Qualifications: * High School Equivalent / GED (Required) * Bachelor's Degree In related field (Preferred) * 3+ years of IT experience supporting applications (Required) * 2+ years of experience in a clinical environment is highly desired (Preferred) * Epic Radiant Certification (Required) * Epic OpTime, Anesthesia, Cupid or Lumens (Preferred) Knowledge, Skills, & Abilities: * Detail-oriented and organized, with good analytical and problem-solving ability (Required proficiency) * Notable client service, communication, presentation, and relationship-building skills (Required proficiency) * Ability to function independently and as a team player in a fast-paced environment (Required proficiency) * Must have strong written and verbal communication skills (Required proficiency) * Demonstrated ability to use PCs, Microsoft Office suite, and general office equipment (i.e. printers, copy machine, FAX machine, etc.) (Required proficiency) * Knowledge of MS Visio and Project (Required proficiency) * Knowledge of SQL databases (Required proficiency) * Knowledge of LAN, DNS, and networking (Required proficiency) * Ability to work with servers and apply software upgrades (Required proficiency) * Knowledge of disaster recovery and backup procedures (Required proficiency) Physical Demands: * Standing Occasionally * Walking Occasionally * Sitting Constantly * Lifting Rarely 20 lbs * Carrying Rarely 20 lbs * Pushing Rarely 20 lbs * Pulling Rarely 20 lbs * Climbing Rarely 20 lbs * Balancing Rarely * Stooping Rarely * Kneeling Rarely * Crouching Rarely * Crawling Rarely * Reaching Rarely * Handling Occasionally * Grasping Occasionally * Feeling Rarely * Talking Constantly * Hearing Constantly * Repetitive Motions Frequently * Eye/Hand/Foot Coordination Frequently Travel Requirements: * 10% Language: en