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Software Applications Specialist

2 months ago

Chicago, Illinois, United States Metropolitan Water Reclamation District of Greater Chicago Full time
Software Applications Administrator Position at Metropolitan Water Reclamation District of Greater Chicago

Overview

As a Software Applications Administrator at the Metropolitan Water Reclamation District of Greater Chicago, your primary role will be to ensure the effective administration, maintenance, and support of software applications to fulfill the needs of our stakeholders.

Core Responsibilities

  • Perform comprehensive testing on software programs and applications
  • Install, manage, and provide support for third-party applications across the District
  • Continuously monitor applications to mitigate downtime and swiftly address issues
  • Collaborate on innovative projects as a subject matter expert in applications
  • Serve as a communication bridge between operational units, technology teams, and project managers
  • Assist in the design, development, and enhancement of software systems
  • Oversee and provide consultancy on the District's software applications
  • Assess user feedback and implement necessary adjustments

Additional Duties

  • Offer after-hours and weekend support as required
  • Carry out other assigned responsibilities

Preferred Skills and Qualifications

  • Proficiency in programming languages and software development practices
  • Understanding of computer hardware and software environments
  • Experience in documenting application processes
  • Competence in writing computer programs
  • Aptitude for analyzing program failures and leading project teams

Minimum Qualifications

A bachelor's degree from an accredited institution in information technology, computer science, or a related discipline, along with a minimum of four years of experience in applications programming.

Substitution Policy

Graduate-level coursework in computer science may substitute for up to two years of the required experience. Relevant full-time paid experience may also fulfill educational requirements.

Promotional Criteria

  • At least two years of prior service within the District in relevant positions
  • Civil service status in related classifications