Food and Beverage Manager
1 week ago
At Kingsmill Resort, we are seeking a highly skilled and experienced Food and Beverage Supervisor to join our team. As a key member of our food and beverage operations, you will be responsible for overseeing the daily activities of our dining outlets, ensuring exceptional customer service, and maintaining the highest standards of quality and safety.
Key Responsibilities:- Supervise outlet activities, including opening and closing duties, to ensure seamless operations.
- Lead and motivate shift employees to deliver outstanding service and meet company standards.
- Perform administrative tasks, such as scheduling, inventory management, and cash handling, with accuracy and efficiency.
- Act as a public relations representative, providing exceptional customer service, and resolving issues in a professional manner.
- Maintain a clean and safe work environment, adhering to health and safety regulations.
- Collaborate with chefs to resolve guest food complaints and ensure menu knowledge is shared with the team.
- Monitor and enforce state liquor laws and alcohol awareness.
- Train employees by demonstrating proper service standards, procedures, and policies.
- Conduct meetings and daily line-ups to ensure effective communication and teamwork.
- Assist with serving duties during peak periods and perform other duties as assigned.
- Must be at least 21 years of age.
- High school diploma or equivalent required.
- 2-3 years of relevant experience in a restaurant or hotel food and beverage operation.
- Proficient in Microsoft Word, Excel, and Outlook.
- Ability to work well with others, lift up to 40 pounds, and stand for 8-10 hours in a hot environment.
- Excellent verbal and written communication skills.
- Ability to adapt to change, new situations, and changes in staffing and procedures.
- Strong knowledge of food, wine, liquor, beer, and styles of service.
- Possess Food Handler Certification, alcohol certification, and cash handling/credit card training within 30 days of hire.
- Ability to work days, nights, weekends, and holidays.
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