Banquet Manager

2 weeks ago


Williamsburg, Virginia, United States Great Wolf Resorts Full time
Banquet Manager Job Description

Job Summary:

The Banquet Manager is responsible for overseeing all aspects of banquets and events, ensuring exceptional quality, presentation, and customer service. This role involves supervising banquet staff, managing personnel processes, and maintaining high standards of food and beverage preparation and service.

Key Responsibilities:

  • Manage banquet staff, including hiring, training, coaching, and disciplining
  • Supervise the set-up and clean-up of function rooms, ensuring compliance with client specifications
  • Oversee the execution of events, including communication with kitchen, service, and beverage staff
  • Process billing information and payroll for each event
  • Maintain inventory of supplies and linens for functions

Requirements:

  • High School diploma or equivalent experience
  • Minimum of 2 years supervisory experience in food and beverage
  • Comprehensive knowledge of food and beverage preparation, service standards, and guest relations
  • Prior experience ensuring safe work environment in compliance with regulations

Preferred Qualifications:

  • Previous banquet supervisory experience
  • Strong leadership skills and proven teamwork
  • Projects professional image that inspires trust and confidence

Physical Requirements:

  • Able to lift up to 30 lbs.
  • Able to bend, stretch, and twist
  • Able to stand for long periods of time

Equal Opportunity Employer:

Great Wolf Resorts is an equal opportunity employer and welcomes applications from diverse candidates.


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