Bilingual Outreach Specialist

2 weeks ago

Cambridge, Massachusetts, United States Fenway Health Full time
Job Title: Bilingual Outreach Specialist

Fenway Health is seeking a highly motivated and culturally competent Bilingual Outreach Specialist to join our team. As a key member of our Department of Prevention, you will play a critical role in addressing the opioid epidemic and promoting harm reduction services in underserved communities.

Job Summary:

The Bilingual Outreach Specialist will conduct street and mobile outreach activities with active drug users in high-need areas, providing culturally sensitive and linguistically appropriate services. This includes distributing safer sex and overdose prevention materials, conducting HIV/HCV/STI testing, and providing referrals to support services. The ideal candidate will possess strong organizational and interpersonal skills, with the ability to work independently and as part of a team.

Responsibilities:
  1. Conduct street and mobile outreach activities with active drug users in high-need areas, providing culturally sensitive and linguistically appropriate services.
  2. Distribute safer sex and overdose prevention materials, including naloxone (Narcan) training and education.
  3. Conduct HIV/HCV/STI testing and provide referrals to support services.
  4. Provide written and verbal harm reduction information on safer injection strategies, vein and abscess care, overdose prevention, and HIV, STD, and Hepatitis transmission.
  5. Break down language barriers by providing services in two languages when necessary (Spanish, Haitian Creole, or Portuguese).
  6. Participate in daily drop-in operations, including opening and closing procedures to ensure facilities are clean, safe, and welcoming.
  7. Assist in program development and evaluation, including data collection and entry.
  8. Attend and participate in departmental, collaborator, and funder meetings and trainings.
Requirements:
  • Minimum two years of relevant work experience.
  • Knowledge of and commitment to practice harm reduction in all interactions with program participants and at all stages of program planning processes.
  • Fluency in one other language besides English (Spanish, Haitian Creole, or Portuguese).
  • Experience conducting street and mobile outreach with at-risk populations.
  • Strong organizational, interpersonal, written, and verbal communication skills.
  • Previous experience with data collection and entry.
  • Self-directed, motivated, and flexible with the ability to work independently and as part of a team.
  • Current valid driver's license, clean driving record, and a minimum of one year of driving experience.
Preferred Qualifications:
  • Previous experience implementing support groups and trainings.
  • Familiarity with electronic databases.
  • CPR certification or willingness to be trained.
  • Significant knowledge of health-related issues facing injection drug users, including awareness of networks, culture, and norms.
  • Ability to draw blood or willingness to be trained in phlebotomy.
  • Experience in crisis intervention.
Physical Requirements:
  • Ability to meet the following physical requirements with or without reasonable accommodations:
  • Travel to community events and venues, including on late evenings and weekends.
  • Sit at a computer station and use a keyboard for extended periods of time.
  • Ability to keyboard for extended periods of time.
  • Requires handling average-weight objects up to 15-20 pounds, and occasionally assisting patients.
  • May work with blood or blood-borne pathogens and require OSHA training.
  • Work environment involves exposure to potentially dangerous materials and situations that require following extensive safety precautions and may include the use of protective equipment.
  • Ability to travel to community events and venues, such as bars and nightclubs, to perform outreach activities.

Fenway Health offers a competitive salary and an excellent benefits package, including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 11 paid holidays, paid vacation, and more. We are an equal opportunity employer and welcome applications from diverse candidates.

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