Commercial Operations Supervisor

7 days ago


Granby, Colorado, United States Granby Ranch Full time
Job Title: Commercial Operations Supervisor

At Granby Ranch, we're seeking a highly skilled Commercial Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for overseeing the daily activities of our Rental/Retail shop, Tickets, and Reservation Center.

Key Responsibilities:
  • Supervise and coordinate the daily operations of the Rental/Retail shop, Tickets, and Reservation Center, ensuring seamless execution of tasks and activities.
  • Lead and motivate a team of staff members, providing guidance and support to ensure excellent customer service and efficient operations.
  • Develop and implement effective strategies to improve sales, customer satisfaction, and operational efficiency.
  • Manage inventory, including ski equipment, retail products, and supplies, ensuring accurate tracking and maintenance of stock levels.
  • Collaborate with the Commercial Operations Manager to develop and implement policies, procedures, and training programs to enhance staff performance and customer experience.
  • Monitor and analyze sales data, customer feedback, and operational metrics to identify areas for improvement and implement changes as needed.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
Requirements:
  • High school diploma or equivalent required.
  • Minimum 2 years of experience in a supervisory role, preferably in the ski industry.
  • Strong leadership and communication skills, with the ability to motivate and guide a team.
  • Excellent problem-solving and analytical skills, with the ability to analyze data and make informed decisions.
  • Ability to work in a fast-paced environment, with a high level of flexibility and adaptability.
Perks and Benefits:
  • Free season pass to Granby Ranch.
  • Discounted friends and family tickets.
  • Free equipment rentals and lessons for employees.
  • Mental health resources for all employees.
  • Food and beverage and retail discounts.
  • Pro-deals.

We're an equal opportunity employer, committed to diversity and inclusion. If you're a motivated and experienced leader looking for a new challenge, we encourage you to apply.



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