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Sales and Customer Service Representative

2 months ago

Rowlett Texas, United States Massage Envy Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales and Customer Service Associate to join our team at Massage Envy. As a Sales and Customer Service Associate, you will play a critical role in driving sales growth, providing exceptional customer service, and contributing to the overall success of our business.

Key Responsibilities:

  • Drive Sales Growth: Utilize your sales skills and knowledge of our wellness programs to drive membership sales and member retention.
  • Provide Exceptional Customer Service: Create a positive and welcoming experience for our clients, building ongoing relationships and ensuring their needs are met.
  • Education and Support: Educate clients on the benefits of our wellness programs and provide support to help them achieve their health and wellness goals.
  • Multi-Tasking: Seamlessly manage multiple tasks, including answering phones, setting appointments, greeting clients, and processing payments.
  • Team Player: Collaborate with our team to maintain a clean and organized environment, ensuring a positive experience for our clients.

Benefits:

  • Competitive Compensation: Earn a competitive base pay and commissions on top of your base pay.
  • Benefits Package: Enjoy excellent medical, dental, and vision plans, paid time off, and a comprehensive 401K package.
  • Professional Development: Take advantage of opportunities for professional growth and development, including training and support to help you succeed in your role.
  • Perks: Enjoy a 45% discount on products, employee referral bonuses, and free quarterly massage/skincare services.

About Massage Envy:

Massage Envy is a leading provider of massage and wellness services, with a mission to help people take care of their bodies and minds. We are committed to providing a positive and supportive work environment, where our employees can grow and thrive.