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Sales and Customer Service Representative
2 months ago
About the Role:
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.
Key Responsibilities:
- Provide outstanding customer service and ensure a positive experience for all clients
- Promote the value of our services by educating clients on new and expanded offerings
- Sell our Massage Envy Wellness Program and encourage homecare retail purchases
- Support clinic flow by greeting clients, scheduling services, and addressing questions
- Help grow and retain a client base through in-person and phone outreach
What We Offer:
- A competitive base pay plus bonuses and commissions
- Employer-paid healthcare, including medical, dental, and vision plans
- A matching 401(k) plan
- Paid time off for full-time employees
- An employee referral bonus program
- An Employee Assistance Program
- A flexible schedule for a better work-life balance
- In-depth product and service training
- 45% off all products
Requirements:
- A high school diploma (or equivalent) and previous retail or sales experience (preferred)
- Critical thinking skills with excellent math and computer skills and the ability to multitask
- Great people skills and the ability to establish positive relationships with guests
- A general knowledge of massage and skin care services
- Fluency in English and Spanish
