Luxury Guest Experience Specialist

4 weeks ago


Arlington, Virginia, United States Marriott International Inc Full time

Job Summary

We are seeking a skilled Luxury Guest Experience Specialist to join our team at The Ritz-Carlton. As a key member of our staff, you will be responsible for delivering exceptional guest service and creating memorable experiences for our guests.

Key Responsibilities

  • Process operational needs and address guest requests in a timely and efficient manner.
  • Complete reports and share knowledge of the local area with guests.
  • Ensure a safe work environment and maintain confidentiality at all times.
  • Protect company assets and uphold quality standards.
  • Represent The Ritz-Carlton in a professional manner at all times.

Requirements

  • High school diploma or equivalent required.
  • No related work experience necessary.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings and weekends.

About Us

The Ritz-Carlton is a global luxury hotel brand that is part of Marriott International. We are committed to providing exceptional guest service and creating memorable experiences for our guests. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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