Spa Associate Lead

6 days ago


Grand Rapids, Michigan, United States Hand & Stone - Kent & University Place Full time
Job Opportunity at Hand & Stone - Kent & University Place

We are seeking a highly motivated and customer-focused individual to join our team as a Lead Spa Associate at Hand & Stone - Kent & University Place. As a Lead Spa Associate, you will play a critical role in ensuring that our customers receive an outstanding experience in our spa.

Responsibilities:
  • Meet membership sales goals and serve as a role model for the team
  • Develop a detailed knowledge of our menu of services and effectively communicate sales, promotions, and service options with clients
  • Provide exceptional customer service to members and guests, building relationships that last
  • Work flexible hours, including weekends and nights, and maintain a positive and energetic attitude
  • Uphold spa cleanliness standards and perform various other duties as assigned
What We Offer:
  • Competitive compensation, including hourly wage and commissions
  • Opportunities for career advancement, including management roles, based on performance
  • Ongoing training and development to help you succeed in your role
  • A positive and professional work environment that values teamwork and customer satisfaction
Requirements:
  • High school diploma or equivalent required
  • Be 18 years old or older
  • Exceptional organizational and communication skills, with the ability to work independently with minimal supervision


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