Retail Sales Professional

7 days ago


Bel Air, Maryland, United States Banners Hallmark Full time
About Banners Hallmark

We are a dynamic and customer-focused organization dedicated to delivering exceptional shopping experiences. Our team is passionate about building lasting relationships with our customers and driving business growth through innovative strategies.

Job Summary

We are seeking a highly motivated and results-driven Sales Associate to join our team at Banners Hallmark. As a Sales Associate, you will play a critical role in driving revenue growth, providing exceptional customer service, and maintaining a high level of operational excellence.

Key Responsibilities
  • Drive Results: Assist in driving revenue growth by providing exceptional customer service, understanding company and store goals, and balancing tasks.
  • Customer Service and Product Knowledge: Proactively engage customers, assist in fulfilling their needs, and build relationships by sharing product knowledge.
  • Operational Excellence: Ensure that both the selling floor and backroom are clean, neat, and orderly every day, and participate in processing shipments, replenishment of the selling floor, and additional tasks.
  • Merchandising: Assist in executing company guidelines to make effective merchandising decisions and hold store to standard.
Requirements
  • High School diploma or equivalent
  • Ability to work a flexible schedule, including holidays, evenings, and weekends
  • Must be proficient in all duties and competencies listed above
Competencies
  • Ensures Accountability: Holding self and others accountable to meet commitments
  • Communicates Effectively: Utilize different modes of communication to convey a clear understanding of the needs of different audiences
  • Customer Focus: Identifies opportunities and builds solutions that meet customer expectation, establishes and builds lasting customer relationships
  • Business Insight: Applies knowledge of business and current market trends to advance the organization's goals, effectively utilizes knowledge of sales drivers, strategies, and tactics played out in the marketplace
  • Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
  • Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
  • Interpersonal Savvy: Relating openly and comfortably with diverse groups of people
  • Nimble Learning: Actively learn through experimentation and tackling new problems using successes and failure as learnings
  • Resourcefulness: Securing and deploying resources effectively and efficiently
  • Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity
  • Being Resilient: Rebounding from setbacks and adversity when facing difficult situations


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