Parts Coordinator I

9 hours ago


Atlanta, Georgia, United States ITW Full time
Job Description:

As a Parts Coordinator I at ITW, you will play a crucial role in ensuring the smooth operation of our parts distribution process. Your primary responsibility will be to allocate and distribute parts and materials for service repairs and customer orders. You will also be responsible for handling parts orders, performing other assigned Parts Department functions, including inventory control of parts and materials in stock and on order.

Key Responsibilities:
  • Maintain inventory control system, including updating computer and assist with audits conducted by Company auditors.
  • Requisition parts from Troy, OH, including following up on purchase orders and correspondence involving back orders. Regularly update files.
  • May be requested to assist in the training or cross train other individuals in the office.
  • Receive parts from warehouse, including verifying with packing slips, matching parts invoices with purchase orders and packing slips.
  • Process Return Apparatus Tags (RAT) involving warranty claims and verify Warranty and Maintenance automatic scale/wrapper credits.
  • Assist with replenishment of truck inventories and handle parts transfers to other Hobart Branches.
  • Handle over-the-counter parts sales to walk-in customers and stocking and pulling parts and assist with various job functions involved in tracking consignment.
  • Assist in preparing reports on order status, parts & material shortages.
  • Keep abreast of new products and related parts required for various modifications and keep bulletins updated.
  • Process parts mail orders from customers. Handle telephone orders from customers for parts, including writing up orders and quoting prices.
  • Follow up with customers and service personnel for availability of parts, upon request.
  • Write up credits for returned merchandise and handle telephone requests from technicians for parts.
  • Follow up on all pending credits, Cycle counts/inventories

Requirements:
  • Accredited High School diploma, Business or trade school or GED
  • 1+ years Parts or clerical experience which includes any or all of the following: ordering, shipping, receiving, parts sales and inventory control.
  • Handle competing/multiple priorities
  • Computer Skills: Microsoft Office products excel, Word, Outlook
  • Excellent verbal, written, and interpersonal communication skills
  • Preferably has knowledge and experience with Inventory Management

Physical Requirements:
  • Required to sit for prolonged periods of time
  • Extensive periods of time on phone
  • Lifting 50-75 lbs with or without assistance
  • Climbing up to 8 ft with ladder
  • Kneeling, squatting, bending, pushing/pulling
  • Exposure to noise, heat, cold, slippery, wet conditions
  • OT as required

Why work for us?
  • Competitive pay
  • Great insurance options with low premiums
  • Paid vacation and holidays
  • 401K with company match
  • Extensive on-the-job, online, and classroom training
  • Safety-conscious work environment

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