Automotive Service Advisor Position in Brighton, MI
16 hours ago
The Detroit Garage is seeking a skilled Service Advisor to join our team in Brighton, MI. As a Service Advisor, you will be responsible for building strong customer relationships, providing excellent customer service, and selling recommended services and repairs.
Our ideal candidate will have at least 2 years of experience as a Service Advisor and possess exceptional customer service skills, honesty, and integrity. If you are a career-minded individual looking to grow within the company, we encourage you to apply.
Key Responsibilities:
- Ensure customers receive prompt, courteous, and effective service either in person or by phone.
- Act as point of contact between technicians and customers.
- Perform vehicle walk-around and documentation of customer concerns to enable technicians to properly diagnose and service the vehicle.
- Keep customers informed on completion times, service expenses, and possible changes.
- Follow and promote our high standards of safety, organization, and cleanliness.
Benefits:
- Competitive compensation plans with commissions
- Weekly pay
- Full-time work with a convenient Monday - Friday workweek
- Generous benefits and perks (health, vision, dental, and life insurance)
- State-of-the-art facilities that are clean and well-maintained
- Employee discounts
- Paid holidays, sick days, and PTO
- Paid training
Requirements:
- Automotive knowledge with at least 2 years of working experience as a Service Advisor
- Career-minded individuals looking to grow within the company
- Exceptional customer service skills
- Honesty and integrity, with a positive attitude and strong work ethic
- Team-first mentality
- Valid driver's license
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