Automotive Service Advisor Position in Brighton, MI

16 hours ago


Brighton, Colorado, United States The Detroit Garage Full time

The Detroit Garage is seeking a skilled Service Advisor to join our team in Brighton, MI. As a Service Advisor, you will be responsible for building strong customer relationships, providing excellent customer service, and selling recommended services and repairs.

Our ideal candidate will have at least 2 years of experience as a Service Advisor and possess exceptional customer service skills, honesty, and integrity. If you are a career-minded individual looking to grow within the company, we encourage you to apply.

Key Responsibilities:

  • Ensure customers receive prompt, courteous, and effective service either in person or by phone.
  • Act as point of contact between technicians and customers.
  • Perform vehicle walk-around and documentation of customer concerns to enable technicians to properly diagnose and service the vehicle.
  • Keep customers informed on completion times, service expenses, and possible changes.
  • Follow and promote our high standards of safety, organization, and cleanliness.

Benefits:

  • Competitive compensation plans with commissions
  • Weekly pay
  • Full-time work with a convenient Monday - Friday workweek
  • Generous benefits and perks (health, vision, dental, and life insurance)
  • State-of-the-art facilities that are clean and well-maintained
  • Employee discounts
  • Paid holidays, sick days, and PTO
  • Paid training

Requirements:

  • Automotive knowledge with at least 2 years of working experience as a Service Advisor
  • Career-minded individuals looking to grow within the company
  • Exceptional customer service skills
  • Honesty and integrity, with a positive attitude and strong work ethic
  • Team-first mentality
  • Valid driver's license


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