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Retail Supervisor

4 weeks ago


Miami, Florida, United States HRC MIAMI Full time
Job Title: Retail Supervisor - Miami

Job Summary:

The Retail Supervisor is a key member of the HRC Miami team, responsible for assisting the Retail Managers with the day-to-day operations of the Rock Shop. This role ensures guest satisfaction, contributes to business growth, and adheres to all standards and legal obligations.

Key Responsibilities:

  • Lead and motivate retail employees to achieve sales goals and provide exceptional customer service.
  • Assist in the training and development of retail staff to ensure they meet sales and service standards.
  • Monitor and control inventory levels, manage visual merchandising, and maintain a clean and organized store environment.
  • Collaborate with the Retail Manager to develop and implement sales strategies, promotions, and events.
  • Ensure compliance with company policies, procedures, and standards.

Requirements:

  • 3-5 years of retail management experience.
  • Knowledge of inventory management, P&L, and key holder experience.
  • Strong leadership, communication, and problem-solving skills.
  • Ability to work a flexible schedule, including evenings and weekends.

Physical Demands:

  • Ability to move throughout the store, stand for extended periods, and lift up to 10 pounds.
  • Ability to sit for extended periods and use a computer.