Retail Merchandise Associate

2 weeks ago


Miami, Florida, United States TJ Maxx Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Merchandise Associate to join our team at TJ Maxx. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Engage and interact with all customers, embodying customer experience principles and philosophy.
  • Support and embody a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases/returns and count change back to customer according to established operating procedures.
  • Promote credit and loyalty programs.
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
  • Accurately process and prepare merchandise for the sales floor following company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
Requirements
  • Possess excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Possess strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors.
  • Retail customer experience preferred.
Benefits

Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance.

This position has a starting pay range of $ to $ per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.



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