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Housekeeping Department Manager

2 months ago

Atlanta, Georgia, United States Thompson Buckhead Full time

**About Thompson Buckhead**

We are a luxury hotel that offers a unique and personalized experience to our guests. Our team is passionate about creating memorable experiences and providing exceptional service.

**Job Summary**

We are seeking a highly motivated and experienced Housekeeping Supervisor to join our team. The successful candidate will be responsible for supervising the housekeeping department, ensuring that our guests' rooms are clean and comfortable, and providing excellent customer service.

**Key Responsibilities**

  • Supervise and coordinate the activities of the housekeeping team to ensure that all rooms are cleaned and maintained to a high standard.
  • Inspect guest rooms to ensure that they meet our high standards of cleanliness and quality.
  • Counsel and interview employees to resolve any issues or concerns.
  • Resolve guest complaints in a professional and courteous manner.
  • Perform general office duties, such as answering phones and responding to emails.

**Requirements**

  • Minimum of 1 year of experience in a hotel or hospitality environment.
  • Excellent communication and interpersonal skills.
  • Basic computer skills, including proficiency in hotel management software.
  • Prior supervisory experience is preferred.

**What We Offer**

We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth. If you are a motivated and experienced individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.