Business Operations Assistant

6 days ago


TX United States FASHIONPHILE Full time
About the Opportunity

FASHIONPHILE is revolutionizing the ultra-luxury fashion experience by creating a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen. We value diversity in our people, perspectives, and products, and we're looking for someone who embraces change, is authentic, and wants to make an impact.

Job Summary

The Retail Business Support Specialist role will support our FASHIONPHILE retail Austin, TX location (Domain) in managing all 'back of house' responsibilities, including inventory pulling, customer support, shipping out of new product, and receiving new products and returns. This role will report directly into the local leadership team and be a close partner to the Sales Specialist.

Responsibilities
  • Unload, sort, unpack, and break down boxes for all incoming packages from FASHIONPHILE Courier
  • Prepare customer products for shipping based on company packaging guidelines, including shipping labels
  • Pulling products for customers
  • Answer phones and supporting client scheduling
  • Scanning and organizing products
  • Processing customer & retail returns
Requirements
  • GED or equivalent experience
  • Prior Experience working in shipping and order fulfillment
  • Experience working in a fast-paced retail environment
  • Prior retail or operational experience handling product
  • Ability to lift/carry up to 30lbs
  • Basic computer skills
  • Ability to successfully multitask
  • Nice to Have: Experience working with handheld scanners
What We Offer
  • Medical, Dental and Vision Coverage
  • FSA options for Medical, Dependent Care & Commuter Benefits
  • Paid Time off, Paid Sick Time, and Paid Holidays
  • 401(k) with generous match program
  • Free Life Insurance and AD&D
  • Long Term Disability Insurance
  • Employee Discount
Compensation

Pay Rate: This position begins at $16.00/HR for all New Hires into FASHIONPHILE's retail Austin, TX location.



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