Customer Service Representative

3 weeks ago


White Pine, Michigan, United States Adam Smith - State Farm Agent Full time
ROLE DESCRIPTION:
As a Customer Service Representative for Adam Smith State Farm, you play a vital role in our daily business operations and customer success. You grow our agency through meaningful client relationships and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Key responsibilities include establishing customer relationships, providing prompt and accurate customer service, promoting successful and long-lasting customer relations, and daily outbound calling. Additionally, you will have the opportunity to bring in new business and participate in daily client reviews and conversations about other products offered.

Requirements for this role include experience in sales, managing client relationships, and a strong interest in marketing products and services based on customer needs. You must also have excellent communication skills, be dedicated to customer service, and be able to anticipate and effectively relate to customer needs. Property, Casualty, Life, and Health Licensing is also required.

Benefits of this role include paid time off, salary plus commission/bonus, earned travel bonus based on production achievements, and 401k matching. Growth potential and opportunities for advancement within the agency are also available.

Adam Smith - State Farm Agent

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