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Program Assistant

1 month ago

Baltimore, Maryland, United States Baltimore City Community College Full time
Job Summary

Baltimore City Community College seeks a detail-oriented and organized Program Assistant to support the Coordinator for Special Programs. The selected candidate will provide administrative support for the Mayor's Scholars and other programs, ensuring accuracy and confidentiality of student records.

Key Responsibilities:

  • Provide general information to students and others regarding onboarding and registration processes.
  • Perform reception services, data entry, and filing processes as assigned.
  • Maintain files/filing systems and ensure organization of the department office.
  • Download and review student records for accuracy, maintaining confidentiality as required by FERPA.

Requirements:

  • High School Diploma or equivalent.
  • One year of related experience in an office or customer service environment.
  • Strong communication and organizational skills, with proficiency in MS Office software applications.
  • Ability to work in a multi-cultural and multi-lingual environment, with some experience using a multi-line phone system.

Estimated Salary Range:$45,000-$60,000 per year, depending on qualifications and location.

About Baltimore City Community College

Baltimore City Community College is a public institution committed to providing high-quality education and workforce development opportunities to the Baltimore community. We value diversity, equity, and inclusion in our hiring practices and strive to create a welcoming environment for all employees and students.