Customer Service Representative

3 days ago


Aberdeen, North Carolina, United States Domino's Franchise Full time

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Domino's Pizza team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.

Key Responsibilities:

  • Provide excellent customer service through phone, email, and in-person interactions
  • Resolve customer complaints in a professional and timely manner
  • Upsell and promote our products and services to customers
  • Learn and maintain knowledge of our menu, promotions, and services
  • Work effectively in a fast-paced environment and meet productivity standards

Requirements:

  • Positive personality and excellent communication skills
  • Ability to work in a team environment and adapt to changing situations
  • Basic knowledge of customer service principles and practices
  • Ability to learn and retain information about our products and services

What We Offer:

  • A competitive hourly rate and opportunities for advancement
  • A fun and dynamic work environment with a team-oriented culture
  • Training and development opportunities to enhance your skills and knowledge

Confidentiality:

All your information will be kept confidential according to EEO guidelines.



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