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Customer Service Representative

2 months ago

Aberdeen, North Carolina, United States Domino's Franchise Full time

Job Title: Customer Service Representative

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Domino's Pizza team, you will be responsible for providing exceptional customer service and ensuring that our customers have a positive experience with our brand.

Key Responsibilities:

  • Provide excellent customer service through phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Stay up-to-date on product knowledge and promotions to effectively communicate with customers
  • Work collaboratively with the store team to achieve sales and customer satisfaction goals

Requirements:

  • Positive personality and excellent communication skills
  • Ability to work in a fast-paced environment and multitask
  • Basic knowledge of store operations and product details
  • Availability to work a variety of shifts, including evenings and weekends

What We Offer:

  • A competitive hourly rate and opportunities for advancement
  • A fun and dynamic work environment with a team-oriented culture
  • Training and development opportunities to help you succeed in your role

Confidentiality:

We are an equal opportunity employer and comply with all applicable laws prohibiting discrimination in employment. All applicant information will be kept confidential according to EEO guidelines.