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Housekeeping Supervisor

2 months ago

Cincinnati, Ohio, United States Hampton Inn & Suites Homewood Suites Cincinnati Downtown Full time
Job Summary

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at the Hampton Inn & Homewood Suites Cincinnati Downtown. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction.

Key Responsibilities
  • Leadership and Supervision: Provide guidance and support to housekeeping staff to ensure they meet and exceed customer expectations.
  • Cleaning and Maintenance: Oversee the daily cleaning of guest rooms, corridors, and public areas to the highest standards.
  • Inventory and Supplies: Conduct monthly inventory of supplies and ensure that all room attendants' carts and stock rooms are kept orderly.
  • Guest Services: Ensure that guests' property left behind is logged and stored in a secure location daily.
  • Maintenance and Safety: Take action on any maintenance issues in guest rooms to ensure hotels established quality standards and ensure guest satisfaction.
  • Communication and Teamwork: Communicate in a professional manner with customers, co-workers, and managers, and demonstrate teamwork by cooperating and assisting co-workers as needed.
Requirements
  • Experience: 1-3 years experience in housekeeping, preferably in a hotel environment.
  • Knowledge and Skills: Advanced knowledge of cleaning chemicals and housekeeping best practices, excellent attention to detail, and high levels of successful communication.
  • Physical Demands: Ability to lift, push, pull, and carry a minimum weight of approximately 20 lbs, stand for long periods of time, kneel, bend, and crawl, squat, and crouch.
Working Conditions

Employees in this position work primarily indoors. The candidate must be able to tolerate exposure to dust and cleaning chemicals.

Disclaimer

This job description indicates in general the nature and levels of work, knowledge, skills, abilities, and other essential functions expected of people assigned to this position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent.