Coffee Service Specialist

2 weeks ago


Lahaina, Hawaii, United States Hyatt Vacation Ownership Full time

Hourly Compensation: $28.58

EMPLOYMENT TYPE: Casual/On-Call

POSITION OVERVIEW

As a Coffee Service Specialist, you will be responsible for executing opening and closing tasks, which include preparing necessary supplies and equipment, ensuring cleanliness of all areas, and securing the premises. Your role will involve setting up, stocking, and maintaining designated workspaces, processing customer orders through the cash register system, and collecting payments. You will also take orders, input them into the MICROS system, and prepare a variety of food and coffee beverages.

Maintaining cleanliness is crucial; you will bus coffee cart areas and tables, and ensure that dishes, utensils, and workspaces are cleaned throughout the day. Additionally, you will manage cash handling by obtaining necessary change for transactions, counting the cash drawer at the end of your shift, completing required cashier reports, addressing any discrepancies, and securing the cash.

KEY RESPONSIBILITIES

  • Adhere to all company policies regarding safety and security; report any accidents, injuries, or unsafe conditions to management, and complete all required safety training.
  • Maintain a professional appearance and ensure that uniforms are clean and presentable; protect company assets and confidentiality of proprietary information.
  • Provide exceptional service by welcoming and acknowledging all guests, anticipating their needs, assisting individuals with disabilities, and expressing genuine appreciation.
  • Communicate effectively with colleagues and guests using clear and professional language.
  • Foster positive working relationships with team members to achieve common objectives.
  • Ensure compliance with quality standards and expectations.
  • Perform physical tasks such as moving, lifting, carrying, pushing, and placing objects weighing up to 10 pounds without assistance.
  • Be prepared to stand, sit, or walk for extended periods.
  • Exhibit a strong commitment to customer service with a friendly and professional demeanor.
  • Be available to work a flexible schedule, including evenings, weekends, and holidays.
  • Carry out additional responsibilities as assigned by Supervisors.

Hyatt Vacation Ownership is dedicated to creating a diverse workforce and fostering an inclusive environment.


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