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Heavy Equipment Field Service Technician

4 weeks ago

Chattanooga, Tennessee, United States Stowers CAT Full time
Job Summary

We are seeking a skilled Heavy Equipment Field Service Technician to join our team at Stowers CAT. As a Field Service Technician, you will be responsible for providing advanced troubleshooting and high-quality repair service on construction equipment, engines, and powertrains to respond to customer needs in a positive, safe, and timely manner.

Responsibilities
  • Read and interpret technical instructions, safety manuals, service manuals, company policies, and procedures.
  • Work with electric/electronic and hydraulic system schematics, wiring diagrams, and equipment service manuals.
  • Provide advanced troubleshooting and high-quality repair service on construction equipment, engines, and powertrains.
  • Communicate effectively with customers to provide exceptional customer experience.
  • Maintain a clean, professional personal appearance at all times.
Requirements
  • Field Service Technician training and/or equipment service and maintenance training through accredited technical schools, equipment dealerships, or manufacturer training preferred.
  • Five (5) or more years' experience with equipment diagnostics and advanced troubleshooting on construction equipment.
  • Able to work flexible schedules, including nights, weekends, and on-call hours as required.
  • Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
Work Environment

All locations offer clean, safe working conditions. The position may work in situations where hazards may be present. Therefore, a detailed knowledge of equipment and engines is a must as well as a demonstrated proficiency in service and repair of equipment using standard safety procedures.