Systems Engineer, Service Repair Specialist

4 weeks ago


Santa Clara, California, United States J&J Family of Companies Full time
Job Summary

We are seeking a highly skilled Systems Engineer to join our Service Solutions team at J&J Family of Companies. As a key member of our team, you will be responsible for providing technical leadership and expertise in the development and implementation of service and repair processes for our capital equipment.

Key Responsibilities
  • Collaborate with R&D and Manufacturing teams to identify service repair requirements for new products and develop comprehensive repair instructions and documentation.
  • Provide technical support to customers, R&D, and Manufacturing teams, and serve as a subject matter expert for assigned service and repair areas.
  • Develop and implement process improvements to enhance service operations and drive cost-effective solutions.
  • Monitor service performance, analyze results, and recommend product and service process improvements.
  • Coordinate activities with internal and external stakeholders, leading engineering assignments to completion.
Requirements
  • Minimum of a bachelor's degree in Engineering, preferably in Mechanical or Systems Engineering.
  • Minimum of 4 years of experience applying engineering/business principles to a broad range of assignments, preferably in the medical device industry.
  • Strong communication, influencing, and partnering skills.
  • Knowledge of Six Sigma or Process Improvement methodologies, or Lean Manufacturing Principles.
What We Offer

We offer a competitive salary range of $89,000 to $140,185, as well as an annual performance bonus and comprehensive benefits package, including medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may also be eligible to participate in our consolidated retirement plan (pension) and savings plan (401(k)).

We are an equal opportunity employer and welcome applications from diverse candidates.



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