Client Services Ambassador
4 days ago
Job Summary
We are seeking a highly organized and personable Front Office Representative to join our team at This Is Voice.
The successful candidate will be responsible for managing front desk operations, providing administrative support, and interacting with people on a daily basis.
Main Responsibilities:
- Greeting and welcoming visitors with a positive attitude and directing them to the appropriate departments or personnel.
- Answering, screening, and routing incoming phone calls promptly and professionally.
- Managing front desk operations, including handling mail, packages, and other correspondence.
- Maintaining an organized and tidy reception area to create a welcoming environment.
- Scheduling appointments and meetings, managing calendars and ensuring smooth communication.
- Supporting administrative tasks such as data entry, filing, and maintaining office supplies.
- Providing general information about the company's services and responding to inquiries from clients and customers.
- Assisting with various clerical duties as assigned by the management.
Qualifications
- High school diploma or equivalent; additional education or certification in office administration is a plus.
- Previous experience in a receptionist, front desk, or customer service role is preferred.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong interpersonal skills and the ability to maintain a professional demeanor.
- Organizational skills with the ability to handle multiple tasks efficiently.
Compensation Package
- $62,000 - $72,000 per year salary range commensurate with experience.
- Comprehensive healthcare benefits package.
- Retirement savings plan with company match.
- Paid vacation and holidays.
- Opportunities for professional growth and development.
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