Technology Manager, AI

2 weeks ago


Richmond, Virginia, United States CarMax Full time
About This Role

At CarMax, we're revolutionizing the way cars are bought and sold. As a Technology Manager, AI, you'll play a key role in driving our machine learning capabilities forward.

Key Responsibilities
  • Lead a team of talented ML/AI engineers in productionalizing models
  • Partner with Data Scientists to build strategic plans and roadmaps
  • Drive the direction and goals for the team, focusing on machine learning and AI utilization
  • Develop people through effective communication and ongoing feedback
  • Manage the budget of your area, including budget planning and estimating costs
  • Communicate effectively with associates at various levels and technological knowledge
  • Create an inclusive and engaging culture for a team of remote and hybrid engineers
  • Work through others to deliver resilient and scalable technology solutions
  • Help drive the broader understanding of machine learning and AI by interfacing with key roles in Operations, Legal, Security, and Technology
  • Stay on top of industry trends and best practices to continuously improve our customer experience
Requirements
  • Bachelor's Degree in Computer Science, Computer Engineering, or relevant technical field
  • 7+ years of software-engineering experience in an enterprise-level environment
  • 3+ years of experience managing direct reports
  • 3+ years of experience with microservices software architecture
  • 3+ years of leading the end-to-end design and development of scalable services
  • 3+ years of experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies
  • Demonstrated ability to provide vision for the Cloud Engineering, Software Engineering, and Machine-Learning spaces
  • Proven ability to strategically prioritize by balancing business delivery and value generating work with technical debt and engineering excellence
  • Proficient in developing in Python
  • Experience with scripting languages such as shell scripts
  • Experience in DevOps practices, testing frameworks, and CI/CD
  • Experience with Model Development and Deployment (MLFlow, Azure ML)
  • Experience with container orchestration (Kubernetes, Docker)
  • Experience communicating and working across functions to drive organization-wide solutions
Preferred Qualifications
  • Previous experience deploying large-scale applications on Azure
  • Familiarity with MLOps and industry-standard machine-learning Python libraries
  • Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services)
  • Advanced AI/ML specializations (reinforcement learning, deep learning, NLP)
  • Proficient in an object-oriented programming language (i.e. C#, Java)
  • Experience using large language models (LLMs) with semantic search frameworks for chatbot implementations
Work Location

This role will be based out of the Richmond, VA CarMax Technology Innovation Center or the Dallas, TX Technology Hub and have a Hybrid work arrangement.



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