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Practice Manager of Operations

2 months ago

Manassas Virginia, United States Neibauer - Manassas Full time
About Neibauer Dental Care - Manassas

Neibauer Dental Care - Manassas is a unique dental practice that thrives on collaboration, communication, and community. We are seeking a highly motivated and experienced Practice Manager of Operations to join our 16-person team.

Job Summary

The Practice Manager of Operations will be responsible for guiding and supporting our team in providing exceptional patient care. This role requires a strong business acumen, excellent leadership and communication skills, and the ability to analyze processes and information to develop effective solutions and strategies.

Key Responsibilities
  • Strive towards mastery of the role by prioritizing and completing all necessary training and development programs.
  • Develop and pursue annual top 10 business goals and 16 personal development goals.
  • Ensure the goals and priorities of the doctors and teams are achieved through servant leadership.
  • Support the doctor-led, hygiene-driven, operations-focused philosophy through synergy meetings, team meetings, and strong morning huddles.
  • Focus and prioritize efforts of the team to support the doctor in achieving their top 10 professional goals.
  • Create alignment with the doctor through daily one-on-ones, morning huddles, and weekly touch points.
  • Commit to serving as a business partner for the doctor, collaborating and developing quarterly and annual financial goals.
  • Help the doctor prioritize, plan, and block schedule for continuing education through doctor education and leadership programs.
  • Understand the benefits and metrics of DMP and help the doctor monitor progress.
  • Identify and support future team growth by selecting candidates that are an 80% match for both the position and the practice.
  • Partner with doctors to identify skills needed for open positions and proper selection team within the practice.
  • Successfully onboard new team members through partnerships with recruiting and support office.
  • Support team members to prioritize and plan their training through Core Essentials and beyond for growth in their roles.
What You'll Gain

As a Practice Manager of Operations at Neibauer Dental Care - Manassas, you will gain:

  • Competitive benefits, including health insurance and retirement savings plans, six paid holidays, and PTO (paid time off).
  • Continuing education to provide you with the opportunity to develop your full potential and be a true business partner to our supported doctors.
  • Access to an expansive network of mentors and networking opportunities.
  • Top-quality technology to assist in your daily responsibilities and allow for more efficiencies to deliver exceptional patient care.
Qualifications

To be successful in this role, you will need:

  • A minimum of an Associate's or Bachelor's degree or 3-5 years of leadership experience in a professional office, hospitality, retail, banking, medical, or other relevant field.
  • Experience working in a fast-paced and customer-centric environment.
  • Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
  • Excellent communication, leadership, coaching, and conflict resolution skills.
  • Trustworthiness and the ability to maintain patient confidentiality and team ethics.
Preferred Experience

While not required, experience in a dental or medical setting, insurance billing and accounts receivable, and Dentrix or other dental software experience would be beneficial.