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Vice President of Infrastructure Operations

2 months ago

Arlington Texas, United States GM Financial Full time

Overview:
Why GM Financial Technology?


GM Financial is poised to revolutionize the auto finance sector, leading the charge in technological modernization. We embrace a startup mentality while maintaining our small company culture within a publicly traded environment, characterized by financial stability and significant growth over a decade.

We are passionate about data and leverage insights to drive our business goals. Our commitment to achieving zero emissions, zero collisions, zero congestion, and zero friction is paramount.

As a leader in the auto finance market, we are uniquely positioned to spearhead GM's electric vehicle mission and make a global impact.

We are developing global platforms across LATAM, Europe, China, the U.S., and Canada, and we are eager to expand our high-performing team. GM Financial comprises over 10,000 team members worldwide.

Join our fintech culture within a Blue-Chip organization where we are transforming the way technology supports our customers, dealers, and business operations.


Responsibilities:

About the Role:


The Vice President of Infrastructure Operations will oversee the management of the company's Microsoft ecosystem, which includes O365, Active Directory, MS Teams, MS SharePoint, and related technologies.

This position also involves the administration of voice and data networks, data center operations, and F5 load balancers, ensuring optimal availability, performance, and security of our IT infrastructure.

The ideal candidate will possess a profound understanding of Microsoft technologies, extensive experience in IT infrastructure management, and a strategic approach to enhancing our technological capabilities.


In this role, you will:

  • Lead the strategic planning, development, and operations of Microsoft platforms (O365, Active Directory, MS Teams, MS SharePoint) to align with business objectives
  • Oversee the management and optimization of the company's voice and data network, ensuring secure and reliable communications
  • Direct the operations of the data center, focusing on scalability, performance, and security
  • Manage F5 load balancers and other critical network components to guarantee high availability and optimal performance of applications and services
  • Collaborate with Cybersecurity teams to implement and uphold security measures, compliance, and best practices across all platforms and infrastructure
  • Drive innovation and efficiency through the evaluation and adoption of new technologies, processes, and methodologies
  • Lead, mentor, and develop a high-performing team of IT professionals, fostering a culture of excellence, collaboration, and continuous improvement
  • Manage vendor relationships, contracts, and service level agreements (SLAs) for IT infrastructure and services
  • Develop and manage the budget for IT infrastructure, ensuring optimal resource allocation and cost-effectiveness
  • Collaborate with cross-functional teams to support and enhance business operations and digital transformation initiatives
  • Perform other duties as assigned
  • Adhere to all company policies and procedures

Reporting Structure:

  • SVP IT Infrastructure Solutions

Qualifications:
What makes you an ideal candidate?

  • Understanding of SD-WAN and software-defined networking
  • Knowledge of cloud networking across major platforms (e.g., AWS, Azure, GCP)
  • Familiarity with Equinix Cloud Exchange Fabric (ECX Fabric) and its APIs
  • Understanding of Hybrid Cloud Architecture
  • Knowledge of application performance through traffic engineering, load balancing, and bandwidth management
  • Understanding of Microsoft M365 applications (e.g., Teams, SharePoint, Exchange Online, OneDrive)
  • Ability to apply structured analysis methods to various types of data to identify trends, variability, and business impact
  • Ability to approach problems with an open mind, utilizing existing information and resources
  • Ability to think strategically and make collaborative decisions
  • Ability to effectively negotiate with vendors on upgrades and acquisitions
  • Advanced technical writing and analytical skills
  • Communicates quickly, clearly, concisely, appropriately, and intelligently
  • Effective planning, time management, negotiation, and delegation skills
  • Foster open communication, speak with impact, listen to others, and write effectively
  • Expert-level knowledge of IT security processes and controls, as well as IT infrastructure and networking technical knowledge

Experience:

  • Bachelor's Degree in a related field or equivalent work experience required
  • More than 10 years of experience in a related IT field required
-5-7 years of experience in a financial services company required

-5-7 years of previous management experience required

What We Offer:

A generous benefits package available from day one, including: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay, and nine company holidays.


Our Culture:
Our team members define and shape our culture. We foster an environment that welcomes new ideas, promotes integrity, and creates a sense of community and belonging. Here, we do more than just work — we thrive.

Compensation:
Competitive salary and bonus eligibility; this role is eligible for a company vehicle program.

Work-Life Balance:
Flexible hybrid work environment, with three days a week in the office.