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Automotive Service Coordinator

2 months ago


Mission Viejo, California, United States Lithia Motors Full time
Service Advisor Role at Lithia Motors

We are seeking a skilled Service Advisor to join our team at Lithia Motors. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:
  • Initiate automotive services and repairs, working closely with our technicians to ensure accurate diagnoses and effective solutions.
  • Serve as the primary point of contact between customers and technicians, providing clear communication and resolving any issues that may arise.
  • Develop estimates by accurately costing materials, supplies, and labor, ensuring transparency and fairness in our pricing.
  • Prepare repair orders (ROs), obtaining approval signatures and entering ROs into our service database system.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive compensation package

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong analytical and problem-solving skills