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Bilingual Financial Solutions Consultant

2 months ago

Raleigh, North Carolina, United States Americor Full time
Job Overview

Americor is seeking dedicated Bilingual Financial Solutions Consultants to enhance our operations. Our consultants play a vital role in the organization's achievements, acting as the first point of contact for clients in need of financial assistance. They specialize in developing customized debt relief plans tailored to the unique circumstances of each client while providing essential education on available financial options.

Key Responsibilities
  • Conduct initial assessments with potential clients to evaluate their financial circumstances and determine the suitability of debt settlement.
  • Handle incoming inquiries and proactively reach out to warm leads provided by the organization.
  • Inform clients about the debt settlement process, including its mechanics, potential risks, and advantages.
  • Clearly communicate the terms and conditions of the proposed debt resolution plan, including anticipated monthly payments and the overall timeline for resolution.
  • Achieve or surpass monthly sales objectives and performance benchmarks established by the organization.
  • Drive revenue through client enrollments and successful debt settlements, contributing to the overall financial targets of the company.
Qualifications
  • Minimum of 2 years of experience in sales.
  • Bilingual (Spanish) proficiency is mandatory.
  • Demonstrated success in a sales environment.
  • At least 1 year of experience in a call center setting is preferred.
  • Experience in a commission-driven role is advantageous.
  • Prior exposure to debt settlement processes is a plus.
  • Strong work ethic and determination are essential.
  • Ability to effectively address customer objections.
  • Skilled in managing customer rejections.
  • Enjoys building personal connections with clients.
  • Exceptional organizational abilities with a proven track record of meeting monthly targets and deadlines.
  • Outstanding verbal and written communication skills to ensure effective interactions with clients and team members.
  • Proficient in essential technology skills, including email communication, handling customer inquiries, multitasking with various applications, and effective use of communication tools.
  • Demonstrates a passion for assisting others through phone interactions and possesses the ability to educate clients while maintaining composure.
Compensation

Base pay of $16.00 per hour with uncapped monthly commissions, plus overtime opportunities.

Benefits

We provide comprehensive training, attractive commission structures, ongoing professional development, employee discounts, flexible pay options, paid holidays, and health benefits starting on the first day after 30 days of employment, along with a 401(k) plan and additional perks.

Americor is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace.