Patient Service Representative
6 days ago
Job Summary
Tanner Medical Center is seeking a highly skilled and detail-oriented Front Office Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our patients, ensuring a smooth and efficient check-out process, and assisting with various administrative tasks.
Key Responsibilities:
- Enter charges, collect deductibles and co-insurances, and post payments in a timely and accurate manner.
- Assist with answering the telephone, registering new patients, and scheduling follow-up appointments.
- Multi-task and maintain a high level of customer service and accuracy in a fast-paced environment.
- Communicate proactively with patients and staff to ensure seamless communication and resolve any issues that may arise.
- Assist with data entry and maintain accurate records.
Requirements:
- High School Diploma or equivalent required.
- One year of related experience in a medical office setting.
- Working knowledge of standard practices and procedures.
- Ability to multi-task, organize, analyze, and prioritize work.
- Excellent communication and interpersonal skills.
- Business-like appearance and professional demeanor.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
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