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Operations Manager, Run of Show Coordinator

2 months ago

Brooklyn New York, United States Avant Gardner Full time
About Avant Gardner

Avant Gardner is a premier event space and producer in New York City, known for its flagship venue, The Brooklyn Mirage. With a 80,000 square foot complex occupying an entire city block, Avant Gardner offers unrivaled audiovisual features, including a 200 foot wide, 15k resolution video wall.

Job Summary

We are seeking a highly organized and reliable Operations Manager, Run of Show to support our operations management team. This role is responsible for overall venue management during run-of-show and its respective employees, including facilities, coat check, box office, operations administration, guest relations, door staff, security, and guest experience.

Key Responsibilities
  • Reports to the Director of Operations
  • Performs and prioritizes assigned duties to support venue operations and overall business objectives and goals
  • Advances departmental needs, including logistical items with facilities, staff meal tickets, guest drink tickets, etc
  • Ensures all employees have the necessary tools and information needed to perform their duties for each event
  • Manages all ROS operations, ensuring the safety and security of employees and guests are held to the highest standards and reporting and/or rectifying any issues, concerns, R&M needs, necessary cleaning, employee breaks, etc in a timely manner
  • Develops strategies and methods to increase overall processing and performance of an event or future events
  • Organizes workflow, traffic flow, etc, as needed, to maintain safety and efficiency
  • Provides feedback, coaching, and counseling, when appropriate
Requirements
  • 3-4 years working service in venues, stadiums, arenas, hospitality industry, or equivalent
  • 1 year management experience required
  • Experience working in high-volume, fast-paced environments, a must
  • Positive, upbeat leadership style; able to problem solve under pressure while maintaining high degree of professionalism
  • Required proficiency in the Google Workspace suite, and its applications such as Docs, Sheets, Slides, Gmail, Drive- including Shared Drives, and Google Groups for seamless team communication
Physical Requirements
  • Must be able to work long shifts, including overnight
  • Must be able to lift 40lb
  • Must be able to work standing for extended periods
Compensation

The hourly rate for this position is $30-35