Business Systems Analyst
4 days ago
We are seeking a highly skilled Business Systems Analyst to join our team at LaBine and Associates. This is a full-time career opportunity for a professional who can structure, plan, and implement enterprise event management activities.
The ideal candidate will have a strong background in IT governance, automation, and technical systems analysis. They will be responsible for identifying trends, implementing new solutions, and ensuring compliance with regulatory requirements.
The successful candidate will have excellent communication skills, both verbal and written, and be able to multitask and manage a large and varied workload in a high-pressure environment.
Key Responsibilities:
- Structure, plan, and implement enterprise event management activities
- Identify trends and implement new solutions to resolve customer issues
- Ensure compliance with regulatory requirements
- Swiftly resolve issues affecting production systems
- Create and maintain run books for IT procedures
- Assist in developing and maintaining IT governance processes
- Develop and maintain training requirements with personnel
- Encourage and promote exceptional customer service
Qualifications:
- Minimum 5 years of working experience as a technical systems analyst
- Demonstrated experience with configuration and monitoring systems entities
- Intermediate proficiency in Microsoft Office suite
- Proficiency in workings of Windows OS, including AD, GPO, DNS, IIS, WINS, DHCP, FTP, SMTP, and Windows System Architecture Management
- Experienced with RPA (Robotic Process Automation) and WSFTP
- Excellent communication skills, both verbal and written
- Ability to multitask and manage a large and varied workload
Preferred Qualifications:
- Bachelor's degree in Computer Science or similar Technology field
- Technology Certifications in systems listed above
- Hands-on experience and in-depth knowledge of modern technologies, including cloud-based technologies with Microsoft Azure Cloud experience
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