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Customer Service Associate

2 months ago

McKinney, Texas, United States Hat Creek Burger Company Full time
Why You'll Enjoy Working as a Customer Service Associate

Join the vibrant and friendly team at Hat Creek Burger Company If you are a sociable individual with a keen eye for detail, this dynamic setting is ideal for you. Hat Creek Burger Company seeks a reliable and dedicated person for our Customer Service Associate position.

Exceptional customer service is our priority at Hat Creek Burger Company. As the first welcoming face our patrons encounter, you will play a crucial role in creating the best possible customer experience. Whether dining in or taking out, your responsibilities will include warmly greeting customers, accurately processing their orders, and addressing any additional needs they may have. The overall customer experience is significantly influenced by the cleanliness and organization of the dining area, making it essential for associates to assist in maintaining a tidy environment.

What We Offer:
  • Employee Meal Discounts
  • Medical Benefits for those averaging 30+ hours/week
  • Culture & Referral Bonuses
  • Family Meal Allowance Card
  • Paid Time Off
Be Part of an Award-Winning Team:
-Recognized as a Top Place to Work by The Austin American Statesman for multiple years

Become a part of our establishment that has been a source of great food, friendships, and enjoyment in the community since its inception. Apply for the Customer Service Associate position today.

Key Responsibilities
  • Welcome every customer, adhering to Hat Creek's best practices
  • Accurately process customer orders using the Point of Sale system
  • Deliver outstanding customer service
  • Maintain cleanliness and organization in the front-of-house area
  • Handle cash and register duties responsibly
  • Complete required checklists
  • Provide excellent customer service consistently
  • Assist in training new team members
Essential Skills
  • Dedication to Hat Creek's values and mission
  • Integrity in cash handling
  • Strong work ethic and punctuality
  • Positive demeanor and friendly nature