Pharmacy Customer Service Representative

3 weeks ago


McKinney, Texas, United States Walgreens Full time
Job Description:

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a Pharmacy Customer Service Associate, you will be responsible for delivering exceptional customer service, providing accurate and efficient pharmacy services, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide courteous and efficient customer service, answering questions and resolving issues in a timely and professional manner.
  • Process prescriptions accurately and efficiently, using pharmacy systems to obtain patient and drug information.
  • Assist pharmacists in scheduling and maintaining work flow, and perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager.
  • Maintain a clean and organized store environment, including counters and shelves, and restock merchandise as needed.
  • Provide excellent customer service in the photo area, including digital passport photo service, poster print, and creative machine.
  • Assume web pick-up responsibilities, including monitoring orders, filling orders, and delivering orders to customers.
Requirements:
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer good math skills and computer skills.
What We Offer:

Walgreens offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) plan, and paid time off. We also offer opportunities for professional growth and development, including training and certification programs.



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