Ambulatory Operations Director

1 week ago


Baltimore, Maryland, United States Johns Hopkins University Full time
Ambulatory Operations Manager

The Ambulatory Operations Manager plays a pivotal role in ensuring the smooth operation of our Ambulatory Services Department. Reporting to the Assistant Administrator, this individual will be responsible for assessing and implementing processes to optimize clinic operations.

Key Responsibilities:
  • Patient Access and Registration: Ensure seamless patient registration and access to care, while maintaining accurate and complete records.
  • Revenue Cycle Management: Oversee hospital revenue cycle management, payor contracting compliance, and insurance referral requirements.
  • Clinical Program Support: Collaborate with physicians, nurses, and clinic staff to support clinical program needs, population health initiatives, and quality initiatives.
  • Staff Supervision: Directly supervise designated clinic staff, focusing on employee onboarding, development, and engagement.
Requirements:
  • Education: Bachelor's degree required; Master's in Business Administration, Health Administration, or related field preferred.
  • Work Experience: Three to five years in a clinic or hospital setting with prior practice management or supervisory experience required.


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