Digital Operations Leader

2 weeks ago


Atlanta, Georgia, United States PagerDuty Full time
Job Overview
PagerDuty is a global leader in digital operations management, empowering teams to do critical work through the PagerDuty Operations Cloud. As a Staff Software Engineer on our Incident Management team, you will own critical services within the PagerDuty product and deliver innovative features through continuous interaction across the Operations Cloud.

Responsibilities
Design, code, test, and ship front-end interfaces, APIs, or backend applications and microservices that ensure secure, highly reliable, and scalable solutions for customers.
Work closely with product managers, designers, and stakeholders to gather requirements, prioritize tasks, and deliver features on time and within scope.
Participate in on-call rotations, triaging, and addressing production issues as they arise.
Mentor colleagues and promote knowledge-sharing.

Requirements
12+ years of full-stack experience with modern programming languages.
SaaS experience (B2B preferred).
Advanced knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations.
Experience with UI frameworks like React.
Knowledge of relational databases, development, troubleshooting, and performance optimization.
Multiple technology stacks: Cloud Dev, Platforms, Web Dev, Frameworks, or service–oriented architecture.

Preferred Qualifications
Experience building highly scalable products or platforms.
Strong business acumen.
AWS or other IaaS platform expertise.
Empathetic communication skills for successful technical discussions.

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