Hospitality Team Member
1 week ago
Job Summary:
We are seeking a highly motivated and customer-focused Server to join our team at Hilton Hotels Corporation. As a Server, you will play a key role in ensuring that our guests have an exceptional dining experience.
Key Responsibilities:
- Respond to Guest Requests: Respond to guest requests in a timely and friendly manner, ensuring that their needs are met and exceeded.
- Menu Knowledge: Ensure knowledge of menu items, promotions, and specials to provide informed recommendations to guests.
- Order Taking: Take accurate and efficient food and beverage orders from guests, inputting orders into the point of sale system.
- Food and Beverage Delivery: Retrieve and deliver food and beverage orders to guests in a timely manner.
- Guest Satisfaction: Ensure that guests have a positive experience, addressing any concerns or issues promptly and professionally.
Requirements:
- Excellent Communication Skills: Possess excellent verbal and written communication skills to effectively interact with guests and colleagues.
- Teamwork: Demonstrate a willingness to work collaboratively as part of a team to achieve common goals.
- Attention to Detail: Maintain a high level of attention to detail to ensure accuracy and efficiency in all aspects of the job.
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