Hospitality Team Member

1 week ago


Portland, Oregon, United States Hilton Hotels Corporation Full time

Job Summary:

We are seeking a highly motivated and customer-focused Server to join our team at Hilton Hotels Corporation. As a Server, you will play a key role in ensuring that our guests have an exceptional dining experience.

Key Responsibilities:

  • Respond to Guest Requests: Respond to guest requests in a timely and friendly manner, ensuring that their needs are met and exceeded.
  • Menu Knowledge: Ensure knowledge of menu items, promotions, and specials to provide informed recommendations to guests.
  • Order Taking: Take accurate and efficient food and beverage orders from guests, inputting orders into the point of sale system.
  • Food and Beverage Delivery: Retrieve and deliver food and beverage orders to guests in a timely manner.
  • Guest Satisfaction: Ensure that guests have a positive experience, addressing any concerns or issues promptly and professionally.

Requirements:

  • Excellent Communication Skills: Possess excellent verbal and written communication skills to effectively interact with guests and colleagues.
  • Teamwork: Demonstrate a willingness to work collaboratively as part of a team to achieve common goals.
  • Attention to Detail: Maintain a high level of attention to detail to ensure accuracy and efficiency in all aspects of the job.

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