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Program Manager for Benefits and Insurance Solutions
2 months ago
Rippling is a leading provider of cloud-based HR, IT, and Finance solutions for businesses. As a Benefits Marketplace Program Manager, you will play a critical role in driving the success of our benefits marketplace, which connects brokers, employers, and employees with a wide range of benefits products.
The ideal candidate will have a strong background in business development, operations, and product management, with a proven track record of building and scaling successful programs. You will work closely with cross-functional teams, including product, engineering, design, business development, and customer-facing functions, to develop and execute strategies that drive revenue growth and customer satisfaction.
Key Responsibilities- Marketplace Development: Own the core processes and partner programs that drive the success of our benefits marketplace, including contracting, data transfer, billing, and payments.
- Partner Management: Build and scale the processes that make it simple for clients to add new integrations and for us to add new partners and benefit types to the marketplace.
- Product Development: Collaborate with product teams to develop and launch new benefits products and services that meet the needs of our customers.
- Business Development: Identify and pursue new business opportunities, including partnerships and revenue streams, to drive growth and expansion.
- Reporting and Analytics: Develop and maintain dashboards and reporting to help monitor the health and success of our marketplace.
- 6+ years of experience in fast-paced environments with a generalist background, including a mix of consulting, growth, and/or client-facing roles.
- Self-starter with a bias towards action.
- Ability to thrive in a fast-paced environment.
- Basic technical and data skills - ideally you know your way around API documentation and are strong with SQL (or are willing to quickly become fluent in both).
- Helicopter pilot mentality - you can easily switch from high-level strategy and planning to detailed workflow mapping and reporting.
- Exceptional written and verbal communication and comfortable working in a highly cross-functional and externally facing role.
- Experience working with multi-sided marketplaces a plus.
