Healthcare Intake Specialist
4 weeks ago
Job Summary: We are seeking a skilled Healthcare Intake Specialist to join our team at Freedom Home Health And Hospice Care Services Inc. As a key member of our operations team, you will be responsible for ensuring seamless patient intake and scheduling processes.
Key Responsibilities:
- Perform daily patient referral and intake operations, ensuring compliance with state, federal, and CHAP regulatory requirements.
- Implement improved work methods and procedures to ensure patients are admitted in accordance with policy.
- Establish and maintain positive working relationships with current and potential referral sources.
- Coordinate patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers.
- Ensure maximum third-party reimbursement through direct oversight of insurance verification and authorization processes.
- Build and monitor community and customer perceptions of Freedom Home Health and Hospice Care Services Inc. as a high-quality provider of services.
- Gather, collate, and report referral statistics, including key customer referral trends.
- Maintain comprehensive working knowledge of Freedom Home Health and Hospice Care Services Inc. contractual relationships and ensure patients are admitted according to contract provisions.
- Assist referral sources in accessing community resources should services not be provided by Freedom Home Health Care.
Requirements:
- High school graduate or equivalent.
- Two (2) years data entry experience, preferably in home health or similar operation.
- Previous healthcare-related experience.
- Ability to type 50 words per minute.
- Word processing skills.
- Personal computer skills.
- Good communication, negotiation, and public relations skills.
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