AT&T Customer Service Representative

2 days ago


Kansas City, Missouri, United States A.C.E. Executives Full time
About the Role

A.C.E. Executives is a leading provider of AT&T Solutions, and we're seeking a highly motivated and customer-focused individual to join our team as an AT&T Customer Service Trainee. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities
  • Customer Engagement: Educate customers on the benefits of our services and sales promotions, identifying new sales opportunities and upselling services to increase sales margins.
  • Sales and Lead Generation: Generate client leads, properly manage assigned territories, and close sales to meet or exceed program goals.
  • Account Management: Assist management and sales in developing customized packages and program renewals for assigned customers, understanding their program needs and staying on track to meet or exceed program goals.
  • Industry Knowledge: Acquire extensive industry sales skills by attending client conferences to connect customers to the latest products and services.
Qualifications
  • Customer Service Background: Strong customer service or sales representative background and experience with relationship building is preferred but not required.
  • Reliability and Dependability: Reliable transportation, dependable, and resilient.
  • Sales and Leadership Skills: Massive ambition and eagerness to develop sales and leadership skills.
  • Negotiation and Persuasion: Phenomenal negotiation and persuasion tactics.
  • Time Management and Flexibility: Excellent time management and flexibility under pressure.
  • Confidence and Charisma: Confident, energetic, and charming demeanor.
About A.C.E. Executives

A.C.E. Executives is a dynamic and inclusive company that offers a wide range of learning and career opportunities. We pride ourselves on our exceptional collaborative environment, where our team members can grow and develop their skills. As a member of our team, you will have the opportunity to make a difference in the community, advance into leadership or sales management positions, and enjoy uncapped earning potential, bonuses, and incentives.



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