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Customer Service Representative

2 months ago

Tempe, Arizona, United States Collabera Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Collabera. As a Customer Service Representative, you will be responsible for providing exceptional customer service to clients through inbound and outbound calls.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Make outbound calls to customers to promote new mortgage financing options
  • Work collaboratively with cross-functional teams to achieve business objectives
  • Meet or exceed performance metrics and quality standards
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced call center environment
  • Strong problem-solving and analytical skills
  • Proficiency in Spanish (Mandatory)
  • Previous experience in a call center or customer service role
What We Offer
  • A competitive hourly rate
  • A comprehensive training program
  • A dynamic and supportive work environment
  • Opportunities for career growth and advancement