Customer Solutions Specialist
3 days ago
The Customer Solutions Specialist is a key member of our team, responsible for providing ongoing training on core processing systems, appeals and grievances processing procedures, and regulatory changes. This role involves working with the quality team to ensure consistency, efficiency, and productivity among staff.
This position requires a strong understanding of learning principles and ability to demonstrate in classroom situations. Knowledge of CA regulatory guidelines, Medi-Cal guidelines, Medicare guidelines, and NCQA requirements is essential. The successful candidate will be skilled in group facilitation, managing effective discussions, and conducting presentations in various delivery settings.
Salary Range: $77,265 - $100,445 per year
Requirements:
- A minimum of 3-5 years of Managed Care, Medicaid, Medicare experience
- A minimum of 3-5 years of experience in design and delivery of training programs
- Bachelor's Degree in Business Administration or Healthcare Related Field
-
Los Angeles, California, United States CCG Business Solutions, LLC Full timeAbout the Role:We are seeking a highly skilled Training Specialist to join our team at CCG Business Solutions, LLC. As a Customer Solutions Center Appeals and Grievances Training Specialist II, you will be responsible for designing, developing, and delivering training programs that meet the needs of our staff.Your primary responsibilities will include...
-
Los Angeles, California, United States CCG Business Solutions, LLC Full timeJob OverviewCelebrate your passion for learning and development by joining CCG Business Solutions, LLC as a Customer Solutions Center Appeals and Grievances Training Specialist II. With our company's commitment to empowering individuals and fostering success, you will have the opportunity to design and deliver comprehensive training programs that boost...
-
Customer Solutions Specialist
1 week ago
Los Angeles, California, United States Whitecollars Full timeUnlock Career Opportunities as a Customer Solutions SpecialistWe are seeking a talented Sales Solutions Coordinator to join our high-energy team at Whitecollars. This role demands a proactive mindset, strong critical thinking skills, and a dedication to delivering exceptional client experiences.About the RoleAs a Sales Solutions Coordinator, you will be...
-
Los Angeles, California, United States CCG Business Solutions, LLC Full timeJob Overview:Customer Solutions Center Appeals and Grievances Training Specialist II is responsible for designing, developing, and delivering comprehensive training programs to enhance the skills and knowledge of staff. The role involves working closely with department management to identify training needs and develop curriculum that meets regulatory...
-
Customer Solutions Center Training Lead
3 days ago
Los Angeles, California, United States CCG Business Solutions, LLC Full timeJob Overview:CUSTOMER SOLUTIONS CENTER APPEALS AND GRIEVANCES TRAINING SPECIALIST II is a critical role in our organization, responsible for delivering ongoing training to the Customer Solution Center A&G team.Key Performance Indicators:This role is measured by its ability to provide high-quality training, resulting in improved employee performance and...
-
Customer Solutions Center A&G Training Lead
3 days ago
Los Angeles, California, United States CCG Business Solutions, LLC Full time**Job Description:**The Customer Solutions Center Appeals and Grievance (A&G) Training Specialist II role involves developing and delivering comprehensive training programs to ensure employees have the necessary skills and knowledge to perform their jobs effectively.**Key Responsibilities:**Designing and implementing training curricula that meet the needs of...
-
Technical Solutions Specialist
1 week ago
Los Angeles, California, United States Cisco Full timeAbout the JobWe are looking for a Technical Solutions Specialist to join our team in Los Angeles/Orange County market.Estimated Salary:$100,000 - $160,000 per yearIn this role, you will work as a trusted advisor and partner to top Enterprise Organizations, providing them with innovative solutions that meet their specific needs.ResponsibilitiesYou will...
-
Customer Service Support Specialist
4 weeks ago
Los Angeles, California, United States Focused HR Solutions Full timeFocused HR Solutions is a direct client with an opening for a Help Desk Support specialist. We are looking for an individual who can provide exceptional customer service and technical support to our end-users.Job OverviewThe position is temporary, up to 5 months, with the option of extension. The role requires working from home on Fridays and being available...
-
Banking Solutions Specialist
3 days ago
Los Angeles, California, United States Bank of America Full timeBecome a Banking Solutions Specialist at Bank of America in Los Angeles, California and enjoy a dynamic work environment.This role involves advising clients on various banking products and services to meet their financial needs.Responsibilities:Analyze client data to provide tailored solutions and recommendations.Maintain strong relationships with clients by...
-
Cloud Solutions Specialist
1 week ago
Los Angeles, California, United States ZipRecruiter Full time**About the Role:** As a **Cloud Solutions Specialist**, you will be responsible for designing and implementing customized media asset management solutions using Iconik, integrating with customer environments and workflows to meet their unique requirements. You will also collaborate with sales, technical teams, and clients to understand clients' media...
-
Technical Solutions Specialist
6 days ago
Los Angeles, California, United States Ace Industries, Inc. Full timeJob OverviewAce Industries, Inc. is seeking a highly skilled Technical Solutions Specialist to join our team.About the RoleWe are looking for an experienced professional to provide solutions to customers regarding products by exhibiting the highest form of efficiency and effectiveness.ResponsibilitiesGaining customer confidence by successfully assisting...
-
Cybersecurity Solutions Specialist
4 days ago
Los Angeles, California, United States Palo Alto Networks Full timeJob OverviewWe're seeking a highly skilled Cybersecurity Solutions Specialist to join our team at Palo Alto Networks. As a key member of our sales team, you will partner with our customers to secure their entire digital experience. With your expertise in SASE technology and consultative selling, you will identify business challenges and create solutions for...
-
Automation Solutions Specialist
4 weeks ago
Los Angeles, California, United States University of Washington Full timeAbout the RoleWe are seeking an exceptional Automation Solutions Specialist to join our team at the University of Washington. This role will involve collaborating with cross-functional teams to design and implement strategic initiatives for improved efficiency and productivity automations.The successful candidate will have a proven track record of experience...
-
Technical Solutions Specialist
2 weeks ago
Los Angeles, California, United States ELITE PATH SOLUTIONS LLC Full timeSyteLine Technical Consultant PositionWe are seeking a skilled SyteLine Technical Consultant to join our team at ELITE PATH SOLUTIONS LLC. As a SyteLine developer with 5+ years of experience, you will provide billable services to customers in support of their SyteLine system.Responsibilities:Gather customer requirements and analyze them to formulate...
-
Education Solutions Specialist
3 days ago
Los Angeles, California, United States Easy Recruiter Full timeAbout the Role: We are seeking an experienced Education Solutions Specialist to join our team at Easy Recruiter. As a key member of the team, you will play a critical role in driving customer success and district partnerships for our education solutions. In this dynamic position, you will lead the entire customer journey, from launch through the post-sale...
-
Technology Solutions Specialist
7 days ago
Los Angeles, California, United States Konica Minolta Business Solutions Ltd Full time**Job Description**As a Technology Sales Representative, you will be part of a dynamic team that partners with customers to design Future of Work technology solutions. Your role will involve bringing passion and creativity to your work, identifying potential clients, conducting needs assessments, and presenting our company's technology products and...
-
Los Angeles, California, United States Scale Microgrid Solutions Full timeAbout the RoleAs a Sales and Marketing Associate at Scale Microgrid Solutions, you will be part of a dynamic team driving sales pipeline growth for microgrid projects. With comprehensive market research skills, you will identify and qualify new leads, spearheading top-of-the-funnel sales and marketing activities.Key ResponsibilitiesDevelop and implement...
-
Customer Solutions Navigator Specialist
4 weeks ago
Los Angeles, California, United States L.A. Care Health Plan Full timeL.A. Care Health Plan, the nation's largest publicly operated health plan, is seeking a skilled Customer Solution Center Member Navigator II to join our team.The ideal candidate will possess strong customer service skills, excellent oral and written communication skills, as well as strong analytical and conflict resolution skills. Proficiency in MS Office...
-
Proactive Customer Support Specialist
3 days ago
Los Angeles, California, United States TGR Solutions Full timeAbout the JobWe are seeking a highly motivated and proactive customer success specialist to join our team.The ideal candidate will have strong communication skills, both verbal and written, with the ability to convey technical information clearly and effectively.They will also have adaptability and a proactive approach to managing customer success.
-
Enterprise IT Solutions Specialist
2 weeks ago
Los Angeles, California, United States Kaygen Full timeJob SummaryIn pursuit of excellence, Kaygen invites skilled professionals to join our team as an Enterprise IT Solutions Specialist. This advanced-level position requires expertise in configuring, customizing, and extending commercial off-the-shelf enterprise resource planning software. As a key member of our IT group, you will work on the Financial, Project...