Technical Solutions Specialist

5 days ago


Los Angeles, California, United States Ace Industries, Inc. Full time
Job Overview

Ace Industries, Inc. is seeking a highly skilled Technical Solutions Specialist to join our team.

About the Role

We are looking for an experienced professional to provide solutions to customers regarding products by exhibiting the highest form of efficiency and effectiveness.

Responsibilities
  • Gaining customer confidence by successfully assisting customers on more complex issues, including customer communication, vendor research, quotation preparation, and connecting with branch sales teams when required.
  • Providing technical advice or assistance to team members, including all branch sales teams.
  • Identifying procedures that need improvement for increased efficiencies, developing and supporting alternatives.
Requirements
  • Strong analytical and problem-solving skills.
  • Customer service-focused approach.
  • Ability to maintain and develop good customer relationships.
  • Excellent computer skills.
  • Excellent communication skills.
  • Quality-focused attitude.
  • Team-oriented mindset.
What We Offer
  • A competitive salary range of $34.00-$38.00 per hour.
  • A comprehensive benefits package, including 401(k), PTO, health, dental, vision, life & disability insurance.
  • A dynamic and supportive work environment.


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