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Customer Service Ambassador
2 months ago
As a valued member of our team at Marat Ioshpa - State Farm Agent, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative.
Key Responsibilities- Build and Maintain Customer Relationships: Forge enduring relationships with clients, proactively following up to ensure continued satisfaction and delivering exceptional customer experiences.
- Insurance Solutions Expertise: Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions and drive business growth.
- Business Development: Generate leads, coordinate appointments, and effectively market tailored products and services to meet diverse customer needs, resulting in increased revenue and business growth.
- Competitive Compensation: Receive a salary plus commission/bonus structure, providing a stable income and opportunities for financial growth.
- Professional Development: Participate in ongoing training and development programs, enhancing your skills and knowledge in the insurance industry.
- Career Advancement: Enjoy abundant opportunities for career advancement within our agency, allowing you to grow and develop your career in a dynamic and supportive environment.
- Customer Focus: Demonstrate a genuine interest in marketing products and services that align with customer needs and preferences.
- Communication Skills: Possess exceptional communication skills across all channels, including written, verbal, and attentive listening.
- Problem-Solving: Exhibit proactive problem-solving abilities, ensuring swift resolutions for customer inquiries and delivering exceptional customer service.
- Technical Skills: Demonstrate proficiency in learning and navigating computer functions efficiently.
- Team Player: Thrive in a dynamic team environment, collaborating with colleagues to achieve shared goals and objectives.
